FAQS

The entire setup process, including NextGen software installation, can take up to a few days to set up, depending on the complexity of your practice’s payer mix and operations. Our team, however, is available as soon as a contract is in place.

There are no setup fees for our standard services.

Our team walks side-by-side with yours through the simple setup process to ensure there is minimal interruption to your practice’s cash-flow. Overall, our clients are pleasantly surprised at how smooth the transition is between billing systems.

The most efficient and convenient way to submit medical billing documents for both parties is to upload them into our secure practice management platform. However, we are happy to discuss other ways of doing this if there is a better method for your team.

Insurance companies will send all payments directly to your practice’s bank account with a vast majority sent via Electronic Fund Transfer (EFT). Payments can also be sent by paper checks directly to your location. In some rare cases when your patients use out-of-network coverage, insurance companies might send payments directly to your patients. Our platform is capable of monitoring all payments owed to your practice so no revenue is lost.

Our state-of-the-art practice management platform allows us to provide a variety of standard and custom reports to you so that you can see your financial progress in a way that is both meaningful and easy to analyze.

PMN does not have a minimum revenue requirement for client practices.

PMN is paid based on a percentage of total revenue collected on behalf of the client.

Our professional and experienced team is available by phone and email during typical working hours. Feel free to give us a call with any questions, comments, or concerns you have.

Although NextGen does have an EHR available, you do not have to transition that aspect of your practice’s operations over. We can build billing and revenue cycle management solutions around your current EHR platform.

Our team of health care experts stays up-to-date on changes in the health care industry and will provide education around insurance, policy, and reimbursement changes that affect your practice.